What we support:

  • Configuration of OpenNMS data sources and data visualizations included with Helm
  • Best-effort diagnostics of the Grafana platform based on general knowledge

What we don’t support

  • Grafana itself (diagnosing Grafana failures or scalability, fixing Grafana bugs, and so on)


Note: The Helm referred to here is an application that lets users create flexible dashboards to interact with data stored by OpenNMS.

Note: We'll give our best effort to help determine if a problem exists—in your environment—with a technology stack that OpenNMS uses. We'll often make suggestions based on our exposure and experience with these applications and integrations.

Our plans do not cover support for Linux, PostgreSQL, Grafana, Cassandra, Kafka, or Elasticsearch.