From Installed to Optimized: Introducing OpenNMS Professional Services

If your team is among the 63% of organizations fielding more than a thousand infrastructure alerts a day, the problem usually isn't your monitoring platform. It's the gap between a default configuration and one that actually reflects how your environment runs. That gap is what our new Professional Services are [...]

By |2026-05-07T15:07:42-04:00May 7th, 2026|

A Day in the Life of the OpenNMS Services Resident Engineer: Investigating Networks at Carrier Scale

When people think about professional service and support teams, they often imagine ticket queues and reactive troubleshooting. For the OpenNMS support and services team, the work is far more collaborative. On any given day, our resident engineers are embedded in customer environments, exploring complex networks alongside operators, helping them better [...]

By |2026-03-13T13:11:31-04:00March 13th, 2026|
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