Pricing2025-11-10T20:32:14-05:00

Meridian Subscription Pricing

OpenNMS Meridian has several different subscription options. Whether you're a small business or a large, highly distributed enterprise, we have something that will fit your infrastructure—and your response needs.

The Basic subscription is designed for smaller businesses to install and self-service Meridian independently, utilizing our robust community for support.

The Standard, Essential, and Premier subscriptions include installation consulting to make sure you're getting the most out of Meridian's capabilities. These plans also include support and guaranteed SLAs for issues, according to severity. Additional 24/7 emergency support is also available to ensure you're covered—no matter the time.

Not sure where to start?

Get advice on what capabilities and support options are best for your business.

Choose your plan

Basic

$6,000 / yr

  • 2 Meridian Cores

  • Access to Meridian Core Repository​

Standard

$12,000 / yr

  • 2 Meridian Cores
  • Up to 1000 Devices
  • Access to Meridian Core Repository​

Essential

$49,000 / yr

  • Up to 2 Meridian Cores and 10 Minions

  • Access to Meridian Core and Minion Repository​

Premier

$66,000 / yr

  • Up to 4 Meridian Cores and 25 Minions

  • Access to Meridian Core, Minion, and Sentinel Repository​

Premier+

Contact us

  • More than 4 Meridian Cores and more than 25 Minions

  • Access to Meridian Core, Minion, and Sentinel Repository + Container Images​

Support

  • Bug fixes

  • Security updates

Support
  • Limited Support with up to 12 tickets per year
Support

  • Premium Support

Response times:

Critical: 4 hr
Urgent: 24 hrs
Non-urgent: 48 hrs

Coverage hours:

7 a.m. – 7 p.m. ET Mon-Fri

Support
  • Premium Support with improved SLAs

Response times:

Critical: 2 hr
Urgent: 24 hrs
Non-urgent: 48 hrs

Coverage hours:

7 a.m. – 7 p.m. ET Mon-Fri

Support
  • Premium support with fastest SLAs

Response times:

Critical: 1 hr
Urgent: 4 hrs
Non-urgent: 24 hrs

Coverage hours:

7 a.m. – 7 p.m. ET Mon-Fri

Add-ons*

Managed Deployment

Outsource platform deployment and maintenance to us, so you can focus on monitoring what matters.

  • A service designed to help you get started quickly without worrying about the technical setup.
  • Initial deployment consultation to ensure the fastest time-to-value.
  • Platform upkeep support: Covers everything required to maintain the OpenNMS platform—patches, upgrades, additional server deployments, disaster recovery setup, etc., but excludes any configuration or management of the monitored network (e.g., adding new nodes).

Resident Engineer

More than support—an extension of your team.

  • Includes all Managed Deployment services, plus:

  • Extended access to OpenNMS Support/Engineering, enabling deeper integration into your environment.

  • Custom thresholds, configurations, and integrations, tailored to your needs.

  • Proactive support and operational ownership, with our engineer acting as part of your team, handling day-to-day tasks and platform maintenance.

24/7 Support

Guaranteed rapid response for critical issues.

  • The support team will respond within 15 minutes when an urgent ticket is submitted for an application failure outside of standard business hours (7:00 a.m. – 7:00 p.m. EST).

*Only available for the Essential and Premier plans.

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Contact Info

2871 Lake Vista Drive
Lewisville, TX 75067

Phone: +1 919-533-0160
Email: [email protected]

© Copyright 2025 The OpenNMS Group, Inc.

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