Services

Support

The OpenNMS Group’s support staff works directly with core OpenNMS developers to resolve tickets quickly and effectively. We offer support subscriptions for both OpenNMS Horizon and Meridian, as well as optional 24/7 assistance.

Consulting

Save time, money, and resources by hiring a consultant from the OpenNMS Group to assist with OpenNMS deployment, optimization, or migration from another platform.

Training

The OpenNMS Group offers a formal five day boot camp that covers installation, network discovery, and basic feature configuration. This hands-on, highly interactive course emphasizes best practices.

Sponsored Development

Since OpenNMS is designed for extensibility and integration with other systems, the development team at the OpenNMS Group can deliver a custom feature that addresses any users’ needs.

We are an ISP. Our network is what we actually sell, and that’s why we must have top performance from our network management system. We didn’t get top performance with our old system, but we do with OpenNMS.

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Michael Micheletti, Manager of Engineering, Towerstream

In six hours, we had OpenNMS running with all the functionality that it had taken us three years to develop with Openview NNM. This was a rude but happy awakening.

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Dale Meyerhoffer, Senior Network Analyst, Hershey Medical Center

I was the only IT person at the office, but with OpenNMS, it was easy to keep track of everything on the network, including our snow and ice-covered traffic light system. If there had been a problem, OpenNMS would have let me know.

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John Jennery, City of Grapevine, Texas

Our busiest dataflow for online ordering is dinner and lunch on Friday, Saturday and Sunday. Despite this, we only need one staffer on the weekend – for all of Papa John’s 3,400 locations.

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Chris Rodman, Papa John's International

In the last five years we’ve gone from 10,000 interfaces to 160,000 interfaces. It’s always going up and now there are more than a million RRD files on our Net App. And yet, our internal support costs have dropped dramatically as we got things more stable and acquired better management tools.

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Scott McLaughlin, Director Infrastructure Operations, New Edge Networks