Consulting — The Need for Professional Services

Commercial software network management products often come with the need for extensive professional services for deployment. Sometimes the deployment can cost five to ten times the cost of the software itself and can take a year or more to complete.

OpenNMS is different. It is free software so there are no licenses to buy, and because it was designed to be a flexible tool, deployments can take much less time than with closed-source alternatives. In fact, OpenNMS can be installed and running in less than an hour, with training and customization taking less than a week or two. OpenNMS is a powerful platform that makes networks work.

At the OpenNMS Group, our consultants are not only experts with OpenNMS, but they are also experienced and often certified on the commercial options. This experience will allow you to avoid possible pitfalls in implementing a management solution and can be useful when migrating from an existing management system.

Turnkey Network Management

Green is good. Green means go. In network management green indicates that everything is normal. The most popular services project from the OpenNMS Group is the Greenlight. This is a week or two of services performed on-site to get OpenNMS installed, configured and to train you on how to use it. It includes a year of support so that you have someone to rely on after the project in case you have questions or issues.

If you are not quite sure you want to pursue OpenNMS but think it is worth exploring, there is also a Getting to Know You project. This is a short on-site visit to install the software and discuss your management needs, with no obligation afterward. You can see for yourself if OpenNMS is the right fit for your organization.

An upgrade professional services engagement is also available. Called Tune My OpenNMS, this is a three-day on-site engagement to get your system to the latest stable version, to vet how you are using the tool, and to train you on the latest features.

Product Duration Support Included?
Getting to Know You 2 days No
Tune My OpenNMS 3 days No
Greenlight 5 days Yes, Standard Support
Greenlight Plus 10 days Yes, Standard Support
24×7 Greenlight 10 days Yes, 24×7 Support

What Our Clients Say

Papa John’s InternationalPapa John’s International
Our busiest dataflow for online ordering is dinner and lunch on Friday, Saturday and Sunday. Despite this, we only need one staffer on the weekend – for all of Papa John’s 3,400 locations. - Chris Rodman, Papa John’s International                                        
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New Edge NetworksNew Edge Networks
In the last five years we’ve gone from 10,000 interfaces to 160,000 interfaces. It’s always going up and now there are more than a million RRD files on our Net App. And yet, our internal support costs have dropped dramatically as we got things more stable and acquired better management tools. - Scott McLaughlin, Director Infrastructure Operations    
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